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The Importance of Having a Healthy Database

One of the biggest misconceptions with running a business is that “if you build it, they will come”. Well, not quite! Simply having products or services for sale is not enough to bring visitors in to...

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The 10 Guaranteed Benefits of Data Entry Outsourcing

An increasing number of businesses are choosing data entry outsourcing as their method of getting this kind of job done, but why? There are actually a large number of benefits with data entry...

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Simplify Your Life and Increase Your Bottom Line with Kick-Ass Calendar...

As any busy business owner, executive or professional understands—time is money. Despite that knowledge, many of these same people often become bogged down with the day-to-day operations of the...

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Maintain a Healthy Medical Practice with Virtual Services

For medical professionals, one of the biggest costs associated with running a practice is often associated with the administrative duties. Medical practices require a great deal of administration to...

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Who Uses a Virtual Office Receptionist and What Tasks Can be Outsourced

If you’ve ever considered using a virtual assistant, but aren’t sure of where to begin, or even if your industry is well-suited to a virtual employee or office, you might be surprised. In fact, a...

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Top 7 Ways Health and Wellness Professionals Can Boost Sales with a Virtual...

If you’re in the health and wellness industry, you likely understand that meeting and exceeding client’s needs is key. Providing top-notch, personalised service is vital, but at the same time it’s...

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Never Answer a Phone or Lose a Customer Again!

A sure fire way to lose a customer is for the customer to not be able to get through to either ask a question or place an order. If you have just a single telephone line and multiple customers call at...

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Is Your Database Making You Money While You Sleep?

It really is amazing the number of businesses that do not take full advantage of their existing customers. These are people that already like the product or service and would gladly purchase again when...

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Your Virtual Office – We Do More Than Take Your Calls

When most people think of virtual reception services in Australia they just think of a person answering the phone for them and then putting them on hold until you can answer the phone. Yes, this type...

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The Travelling Entrepeneur and Their Virtual Office

One of the truly great things about being an entrepreneur is that you have the flexibility and freedom to do things as you see fit and act on them much faster than medium- to large-scale businesses or...

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15 Must-Have Telephone Etiquette and Customer Service Skills

Virtually every business is faced with fielding customer service calls or communications at some point. However, having excellent customer service means more than just answering the phone, taking...

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5 Ways a Virtual Receptionist Gives You Back Time

How would you like an extra 10 hours a week freed up for you to focus on your business? That is essentially what a virtually receptionist affords you. To give you an idea of how, here are 5 ways that a...

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Virtual Reception Allows You Better Customer Service

Do you think your customer service is lacking? If so, then you are probably right. Customers need to feel that they are wanted and appreciated. If they don’t, they will stop visiting your business, and...

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Virtual Reception Is the Key to Being More Productive

I want you to think about your workday. Envision your morning routine to prepare for the day, your commute, your arrival at the office, everything. Think through what you do after you arrive at the...

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